Refund Policy

Refunds Policy

**1. Refund Processing: *
Upon receiving your return and inspecting the item, we will process your refund within 5 business days. The refund will be issued to the original payment method used during the purchase.

**2. Refund Requirements: *
For your return to be processed, please ensure the following:

- The item is in its original condition and packaging.
- All accessories, tags, and manuals are included.
- The return is initiated within the 30-day window.
- You provide proof of purchase, such as your order number or receipt.

**3. Exclusions: *
Certain items are not eligible for return, including:

- Gift cards.
- Downloadable software products.
- Perishable goods.

**4. Damaged or Defective Items: *
If you receive a damaged or defective item, please contact us immediately at support@afcdistributors.com. We will work with you to resolve the issue promptly.

**5. International Returns: *
Please note that international orders may have different return requirements. Contact our customer support team for guidance on international returns.

**6. Contact Us: *
If you have any questions or concerns about our return policy, please contact our customer support team at support@afcdistributors.com.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@afcdistributors.com.

This Refund Policy was last updated on 10/2024.

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